⚠️ EMERGENCY SITUATIONS

Emergency Tree Services

What to do when trees fall or pose immediate danger in North Vancouver.

Who to Call First

Life-Threatening Situations

911

Call if anyone is injured, trapped, or in immediate danger. Do not attempt rescue if power lines are involved.

Downed Power Lines

1-888-769-3766

BC Hydro Emergency Line. Stay at least 10 meters away. Treat all lines as live—they can kill instantly.

Blocked Roads

604-990-2311

District of North Vancouver. Report trees blocking public roads or sidewalks.

Private Property Emergency

Use our assessment tool to connect with 24/7 emergency arborists serving North Vancouver.

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What Qualifies as an Emergency?

Immediate Emergency (Call 911 / BC Hydro)

  • Tree has fallen on a person, vehicle with occupants, or structure
  • Tree touching or near power lines
  • Tree blocking only exit/entrance to property
  • Large branch hanging precariously over occupied area
  • Tree fell during active storm with people nearby

High Priority (Same Day Service)

  • Tree fallen on unoccupied vehicle or structure
  • Major branch split but still attached
  • Tree leaning severely after storm (sudden change)
  • Root ball lifted or exposed after wind
  • Tree blocking driveway but alternate access available

Urgent (Within 24-48 Hours)

  • Large dead branches over parking area or yard
  • Tree showing sudden severe lean
  • Trunk crack that appeared suddenly
  • Storm damage that isn't immediately dangerous
  • Tree damaged but standing

Immediate Safety Steps

1

Evacuate the Danger Zone

Get everyone away from the tree. Stay at least twice the tree's height away. Don't attempt to move or stabilize it yourself.

2

Check for Power Lines

If any wires are touching or near the tree, stop immediately. Call BC Hydro. Even if lines appear intact, they may be damaged.

3

Secure the Area

Block access with cones, tape, or barriers. Warn neighbors. Don't let children or pets near fallen trees—they can shift.

4

Document the Damage

Take photos from safe distances for insurance. Don't touch or move anything until professionals assess it.

5

Call Professionals

Contact emergency tree services and your insurance company. Get multiple quotes if time allows.

Emergency Service Costs

Emergency tree work costs significantly more than scheduled service due to immediate response, night/weekend rates, and hazardous conditions.

Emergency Premium

50-100% over regular rates

After-hours, weekends, and immediate response command premium pricing. Emergency rates typically start at $500 minimum call-out.

Typical Emergency Costs

  • Small tree removal: $800-$2,000
  • Medium tree removal: $2,000-$5,000
  • Large tree removal: $5,000-$10,000+
  • Branch removal only: $400-$1,500
  • Tree stabilization: $300-$1,000

Additional Factors

  • Power line proximity
  • Structure damage risk
  • Required equipment (crane)
  • Time of day/week
  • Access difficulty
  • Weather conditions

Insurance Coverage

What's Typically Covered

  • Tree removal if it damaged your home or insured structure
  • Emergency stabilization to prevent further damage
  • Debris removal from insured structures
  • Temporary repairs to protect property

What's Usually NOT Covered

  • Removal of fallen tree that didn't damage structures
  • Preventative removal of hazardous trees
  • Landscaping restoration
  • Trees that fell due to lack of maintenance

Important: Call your insurance company immediately after emergency services. Take extensive photos. Keep all receipts.

Storm Preparation

North Vancouver's winter storms bring high winds and heavy snow. Prepare before emergencies happen:

  • Have trees inspected annually before storm season (September-October)
  • Remove dead branches preemptively
  • Thin dense canopies to reduce wind resistance
  • Keep emergency arborist contact information handy
  • Know your insurance coverage details
  • Photograph trees annually for insurance records
  • Identify hazard trees near structures

Need Emergency Tree Service Now?

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